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NEWS

<Important Notice>Change in Business Hours of Tokyo One Piece Tower Hours for March 27th ~ April 12th, 2020

Thank you for your continual support of Tokyo One Piece Tower.

After the announcement by Tokyo Prefecture to refrain from going outdoors on the weekends and at night,
Tokyo One Piece Tower has decided to operate under the following schedule until April 12th, 2020 (Sunday):

<Temporal Closure>
“Tokyo One Piece Tower”, “Cafe Mugiwara”, “Sanji’s Oresama Restaurant”, and
“Mugiwara Store Tokyo One Piece Tower Store” will all be closed for the following dates:

March 28th, 2020 (Saturday) ~ March 29th, 2020 (Sunday)
April 4th, 2020 (Saturday) ~ April 5th, 2020 (Sunday)
April 11th, 2020 (Saturday) ~ April 12th, 2020 (Sunday)



Due to facilities’ closure, event programs scheduled for the above dates will all be cancelled as well.
  ・”ONE PIECE LIVE ATTRACTION『MARIONETTE』”
  ・Greeting Cabin
  ・Special Greeting
  ・Any other events scheduled to take place during these dates.


<Change in Business Hours>
All facilities within Tokyo One Piece Tower will shorten its business hours for the following dates and times:

March 27th, 2020 (Friday)
March 30th, 2020 (Monday) ~ April 3rd, 2020 (Friday)
April 6th, 2020 (Monday) ~ April 10rd, 2020 (Friday)


  ・”Tokyo One Piece Tower” (3rd ~ 5th Floor)                            OPEN 11:00/CLOSE 18:30 (Last admission 17:30)
  ・”Mugiwara Store Tokyo One Piece Tower Store” (1st Floor)      OPEN 11:00/CLOSE 19:00 (Last admission 18:45)
  ・”Cafe Mugiwara” (1st Floor)                                                  OPEN 11:00/CLOSE 19:00 (last order 18:15)
  ・”Sanji’s Oresama Restaurant” (1st Floor)                                Closed all day
         *During the closure of "Sanji's Oresama Restaurant", a la carte menu will be available at Cafe Mugiwara.
          (menu will be limited)

Furthermore, due to change on business hours on weekdays,
the following programs scheduled after 18:30 will be cancelled.
  ・”ONE PIECE LIVE ATTRACTION『MARIONETTE』”    <20:00 show only>
  ・Special Greeting
  ・Any other events scheduled to take place after 18:30 during these dates.


Although we have made such decision for the means of preventing the expansion of viral infections,
we truly apologize for any inconveniences this has caused, especially to those who were
looking forward to visiting our facilities. In addition, we would like to apologize for the sudden notice,
and we ask for your kind understanding and cooperation.


<Refunds and Exchange in Tickets> 
Due to the above information, we will be accepting refunds of tickets dated March 28th, 2020 (Saturday) ~ April 12th, 2020 (Sunday). Also, for the above dates, guests with the live show ticket scheduled for 20:00 will be able to exchange their ticket to a different show time of the same day.

【Refunds】
■Tickets eligible for refunds
The following Advance Tickets of March 28th, 2020 (Saturday) ~ April 12th, 2020 (Sunday):
   ・”LIVE & PARK PASS”
   ・”PARK PASS” with admission date specified
   ・”Special Greeting”
        **Note that weekday “Greeting Cabin” ticket for 13:20 and 17:20 are not eligible
 
[Refunding Period]April 1st, 2020 (Wednesday) 10:00 ~ April 30th, 2020 (Thursday) 23:59
Only at the “Seven-Eleven store (listed on the bottom left of the ticket surface)” will the tickets be refunded in full amount.
Please bring your eligible ticket within the refund period. Click here for detailed procedures.
  **Please be aware that we will not be able refund if the refunding period has ended.

【Changing Time of Live Show Ticket】
Guests with the 20:00 live show ticket will be able to exchange their ticket to a different show time of the same day.
Please contact the crew at the 3rd Floor Ticket Counter, 10 minutes before the requested show schedule.
  **Please note that we may not be able to meet your request, as seats are limited for each show.


<Concerning Admission> 
If you plan to visit the park, please read here for details concerning the measures taken for admission.
In addition, following the orders of the Government’s guidelines,
we will be asking all guests to fill out their contact information upon purchasing/exchanging tickets as the Ticket Counter.
As for guests visiting from abroad, passports will be checked at the Ticket Counter to verify your date of arrival to Japan.



We will continue to consult and discuss about our operation, in response to the Government
and other involved organization’s future announcements.
Therefore, please check the Tokyo One Piece Tower official website and the official SNS for additional updates.
We truly apologize for the sudden notice, as well as for any inconveniences this may have caused, and 
we thank you in advance for your kind understanding and cooperation.
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